Otter Lake - Retail Customers

Billing Dates:

Bills are mailed out the 6th of month and they are due the following 5th of the month

Water Rates:

Wholesale Rate – $6.16 per thousand

Other Towns Rate – $6.47 per thousand (South Palmyra, Tovey, etc.)

Special Lawsuit Rate - $6.36 for 1st  2,000 thousand gallons,12.95 for every thousand thereafter (Divernon)

Retail Rate:

First 1,000 gallons based on meter size, then $8.58 per thousand thereafter

5/8”

16.99

 

2”

33.49

 

6”

80.00

1”

22.49

 

3”

42.29

 

8”

90.00

1.5”

30.74

 

4”

70.00

 

10”

100.00

Example: 15,300 gallons used:

15,300 – 1,000 = 14,300 (14.3)

14.3 x 8.58 = $122.69

$122.69 + $16.99 (1st 1,000 gallons)

Total = $139.68

New Service Tap Fees:

¾” tap and service line with 5/8” meter – 1,500

1” + tap and service line with meter – 1,000 plus actual cost of installation

New service in Wayside Meadows area (which is all of Wayside Meadow’s subdivision including W Glenarm Rd and Wayside Meadows Rd along the subdivision area)

¾” tap and service line with 5/8” meter – 3,500

1” + tap and service line with meter – 3,500 plus actual cost of installation

New Customer Application: No, Otter Lake Water Commission does not require a new customer application to be filled out.

Customer Deposit: There is no deposit for customers.

Pool Credit: Since Otter Lake only supplies water, we do not offer a reduction on pool fills.

Leak Adjustment Available: Yes – worksheet gets filled out and signed by customer if customer takes a leak adjustment, they are not eligible again for 2 years

DNP Fee: $50.00 fee is added to accounts that are disconnected for non payment. DNPs are done if past due balances are not paid on or before 25th of the month

NSF / Return Pymt Fee: $25.00

Inactive Customers: Customers that are inactive/suspended/off for vacation, etc. are not charged minimum bills.

 

If you don't find what you are looking for, please give us a call or stop by and visit us. We will gladly provide you with the information you need.

If you need to submit a FOIA request: Please mail your request to our FOIA Officer:

Joe Hogan, FOIA Officer

PO Box 468

Virden, IL 62690

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